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We Are Caring Pte Ltd — Employers' Orientation Programme (EOP) Platform
Frequently asked questions
What is the Employers’ Orientation Programme (EOP)?
The Employers’ Orientation Programme (EOP) is an online programme that will help you understand your role and responsibilities as an employer of a migrant domestic worker (MDW). First-time employers must complete the EOP at least 2 working days before submitting a Work Permit application.
Should I register with Singpass or manually?
Singpass (Myinfo) is faster and more accurate — it fills your details automatically. Manual registration is available if you prefer or can’t use Singpass.
Why do you collect my NRIC/FIN?
It identifies you for regulatory reporting to MOM — it is not used to log in or authenticate you. It’s encrypted and stored securely.
How much does the course cost?
A one-time SGD 20.00 fee (incl. GST). If you have not completed the course, you can ask for a full refund within 30 days of paying; once you have completed it, no refund is available. See our Terms of Service for details.
What happens after I pay?
You’ll sign in with Singpass to access the course, and complete it at your own pace on any device — your progress is saved.
What happens when I finish?
On completing the course and a short survey you’ll receive a completion certificate by email, and can apply for your helper’s work permit two working days later.
Where can I read your Privacy Policy and Terms of Service?
You can read them at any time: our Privacy Policy, our Terms of Service and our Cookies Notice. They are also linked next to the consent checkbox when you register.
Who do I contact for help?
Our support team is available from Monday to Friday between 9 am and 6 pm at +65 3163 4636 and by email at support@wearecaring.com.